Grant Degginger will serve as a panelist discussing “The Client’s Perspective: ADR Users Share Insights Regarding What Mediators Do to Make the Process Succeed or Fail” at the American Bar Association’s Section of Dispute Resolution’s 18th Annual Spring Conference from 9:30-10:45 a.m. on Friday, April 8. During the program, the panelists will discuss how mediators manage the mediation process and what makes a good mediator stand out from the pack. The conference will take place April 7-9 at the Sheraton New York Times Square.